Information about COVID-19

If you want information about the COVID-19, check here for the latest official information.

Here, at Turisme de Barcelona we are tracking all information about Covid-19 that affects the tourism sector.

Check here the updated information on COVID-19 and information about trips to Catalonia. Moreover, here, you can check the criteria for the implementation of the restrictive measures in Catalonia.

In order to guarantee the continuity and the quality of our service we have decided:

To apply teleworking to prevent the infection according to the governmental and health authorities advices.
To continue our regular relationship with our clients and partners, trying to avoid face-to-face meetings and guaranteeing the permanent availability of our teams by email, phone and apps used when managing projects.

SERVICES AND TOURIST INFORMATION

The office of Passatge de la Concepció will be open from Monday to Friday, from 8 am until 6:30 pm
The Call Center service is operating as normal, for any inquiry. Open daily from 8am to 8pm. Tel. 0034 932 853 832 or e-mail info@barcelonaturisme.com.
Tourist information points:
Cabina de información turística de Plaça de Catalunya Nord. Every day, from 9am to 8pm.
Tourist information office at Barcelona Airport - Terminal 1. Monday to Saturday, from 8 am to 8.30 pm. Sundays, from 9 am to 3.30 pm. Holidays, from 9 am to 2.30 pm.
Tourist information office at Barcelona Airport - Terminal 1 - Metro station. Every day, from 9 am to 230 pm
Cabina Colón. Friday, Saturday and Sunday, from 2.30pm to 8pm.
Cabina Sagrada Familia. Monday, Tuesday and Sunday, from, 9 am to 2.30 pm. Wednesday, Thursday, Friday and Saturday, from 9 am to 8 pm.
Regarding this issue, hygiene measures and recommendations from the health authorities have been followed, and cleaning systems have been reinforced. The other information offices will be temporarily closed until further notice.
In our website you can find a section with updated information related to Covid-19. See website

LIST OF TOURISM LODGINGS

Reopening of hotels and tourism lodging in Barcelona (Gremi d’Hotels de Barcelona) - Check here

Hotel refugio - HOTEL ARENAS ATIRAM - C/ Capità Arenas, 20 - 08034 Barcelona - Tel. (+34) 93.280.03.03

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ECONOMIC MEASURES

About the financial support announced by the Spanish Government, you can check the decree-law with all measures here. See website
BOE - Royal decree- law 9/2020, 27th March. See here (13th April) (Spanish)
BOE - Royal decree- law 10/2020, 29th. March. See here (13th April) (Spanish)
BOE - Royal decree-law 11/2020, 31st. March. See here (13th April) (Spanish)
BOE - Royal decree-law 14/2020, 14th April. See here (Spanish)
BOE - Royal decree-law 16/2020, 21st April. See here (Spanish)
Gobierno de la Generalitat: nuevas subvenciones para autónomo y empresas del turístico de Cataluña. See here
Government of Generalitat de Catalunya: procedure to apply for the aids in the Institut Català de Finances website. See website
Government of Generalitat de Catalunya: financial support to tourist professionals. See website (Spanish)
The procedure for a self-employed to ask for financial support. See website (Spanish)
About the flexible tax collection to guarantee the liquidity of families, businesses and the self-employed. See website
Financial support and resources - Barcelona Activa. See website (Spanish)
ICO guarantees - Caixabank. Check here (Spanish)
Additionally, a new section in this website aimed to the sector has been activated. Here you can check all the important and useful information to solve any doubt or concern. We hope you find it useful and you can put it to good use.

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