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COVID-19 information

If you want information about the Covid-19 (coronavirus), check here for the latest official information.

Here, at Turisme de Barcelona we are tracking all information about Covid-19 that affects the tourism sector.

Check here the updated information on COVID-19 and information about trips to Catalonia. Moreover, here, you can check the criteria for the implementation of the restrictive measures in Catalonia.

In order to guarantee the continuity and the quality of our service we have decided:

  • To combine teleworking and the personal attention at our head office at Passatge de la Concepció, with the protocols and the hygienic and sanitary safety measures.
  • To continue our regular relationship with our clients and partners and guaranteeing the permanent availability of our teams by email, phone and apps used when managing projects.

SERVICES AND TOURIST INFORMATION

  • The office of Passatge de la Concepció will remain open from Monday (14th September), from 8am until 6.30pm (week days).
  • The Call Center service is operating as normal, for any inquiry. Open daily from 8am to 8pm. Tel. 0034 932 853 832 or e-mail info@barcelonaturisme.com. 
  • Tourist information points:
  • Cabina de información turística de Plaça de Catalunya Nord. Every day, from 9am to 8pm.
  • Tourist information office at Barcelona Airport - Terminal 1. Monday to Saturdat, from 10am to 6pm. Sundays and holidays, from 9am to 2.30pm
  • Cabina Colón. Friday, Saturday and Sunday, from 2.30pm to 8pm.
  • Cabina Sagrada Familia. Every day, from 9am to 8pm.
  • Regarding this issue, hygiene measures and recommendations from the health authorities have been followed, and cleaning systems have been reinforced. The other information offices will be temporarily closed until further notice.
  • In our website you can find a section with updated information related to Covid-19. See website

LIST OF TOURISM LODGINGS

Reopening of hotels and tourism lodging in Barcelona (Gremi d’Hotels de Barcelona) - Check here

Hotel refugio - HOTEL ARENAS ATIRAM - C/ Capità Arenas, 20 - 08034 Barcelona - Tel. (+34) 93.280.03.03

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ECONOMIC MEASURES

  • About the financial support announced by the Spanish Government, you can check the decree-law with all measures here. See website
  • BOE - Royal decree- law 9/2020, 27th March. See here (13th April) (Spanish)
  • BOE - Royal decree- law 10/2020, 29th. March. See here (13th April) (Spanish)
  • BOE - Royal decree-law 11/2020, 31st. March. See here (13th April) (Spanish)
  • BOE - Royal decree-law 14/2020, 14th April. See here (Spanish)
  • BOE - Royal decree-law 16/2020, 21st April. See here (Spanish)
  • Gobierno de la Generalitat: nuevas subvenciones para autónomo y empresas del turístico de Cataluña. See here
  • Government of Generalitat de Catalunya: procedure to apply for the aids in the Institut Català de Finances website. See website
  • Government of Generalitat de Catalunya: financial support to tourist professionals. See website (Spanish)
  • The procedure for a self-employed to ask for financial support. See website (Spanish)
  • About the flexible tax collection to guarantee the liquidity of families, businesses and the self-employed. See website
  • Financial support and resources - Barcelona Activa. See website (Spanish)
  • ICO guarantees - Caixabank. Check here (Spanish)
  • Additionally, a new section in this website aimed to the sector has been activated. Here you can check all the important and useful information to solve any doubt or concern. We hope you find it useful and you can put it to good use. 

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LINKS OF INTEREST

Below you can find the links of interest of the official organisations in order to have the current updated information:

COMUNIDAD AUTÓNOMA DE CATALUÑA - Decreto-ley 10/2020, de 27 de marzo. Fecha publicación: 25 de mayo. Ver aquí (Spanish)

GUÍA ÚTIL PARA LA DESESCALADA, FASE 1 Y FASE 2: CALENDARIO, RESTRICCIONES DE MOVILIDAD Y PLAN DE TRANSICIÓN

  • Calendario de la desescalada - ver aquí
  • Plan transición Fase 1 - ver aquí
  • Dudas restricciones actividades en Cataluña de la fase 1 - ver aquí
  • Plan transición Fase 2 - ver aquí
  • Restricciones y limitaciones de movilidad - ver aquí

GUIDES FOR REDUCING THE SPREAD OF CORONAVIRUS IN THE TOURISM SECTOR - check here

COVID-19 AVIATION HEALTH SAFETY PROTOCOL - check here

MINISTRY OF HEALTH

MINISTRY OF LABOUR AND SOCIAL ECONOMY

MINISTRY OF HEALTH, CONSUMER AFFAIRS AND SOCIAL WELFARE

MINISTRY OF TRANSPORTS, MOBILITY AND URBAN AGENDA

MINISTRY FOR HOME AFFAIRS

MINISTRY OF FINANCE

MINISTRY OF INCLUSION, SOCIAL SECURITYT AND MIGRATIONS

EUROPEAN COMMISSION

WORLD HEALTH ORGANISATION

WORLD TOURISM ORGANISATION

WORLD TRAVEL & TOURISM COUNCIL

GENERALITAT DE CATALUNYA

CITY COUNCIL

AGENCIA CATALANA DE TURISME

BOLETÍN OFICIAL DEL ESTADO